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Emergencies come in all sizes and shapes. And they can happen anywhere -- including school buses. When most people think of a school bus emergency, their first thought is of a crash. However, school bus emergencies also include student fights and conflicts, student illnesses or injuries and bus breakdowns. Safety in any situation is a first priority. When dealing with bus emergencies, safety of the riders must be the first concern of any bus driver, followed by safety of the bus. Knowing the proper way to secure the bus, understanding first aid techniques, and being familiar with actions that calm riders are confidence builders. This training program teaches drivers the proper approaches for dealing with bus emergencies safely and effectively.